HAPAW Pet Products Brand
Top HAPAW Pet Products
HAPAW Smart Pet Water Fountain (Model P002)
HAPAW Wireless Cat Water Fountain (Model P003)
HAPAW Enclosed Stainless Steel Litter Box (Model T144)
Discover how HAPAW Pet Products elevates everyday pet care through innovative engineering, smart hydration, and low-maintenance hygiene solutions.
Main Product Categories
- Smart Pet Water Fountains & Hydration Systems: As the brand’s flagship lineup featuring models like the P002, P003, and P0018, these smart water fountains deliver whisper-quiet, filter-free operation with dual-chamber clean and wastewater separation, dual power modes via a 5000 mAh rechargeable battery or plug-in, and 2.4 GHz Wi-Fi monitoring through the HapawPet or Smart Life app.
- Pet Litter & Waste Hygiene Systems: This category focuses on long-lasting cleanliness by offering durable stainless steel cat litter boxes with high sides or lids alongside charcoal replacement odor filters designed for litter box enclosures.
- Pet Fountain Maintenance & Accessories: Designed to keep your hydration systems running smoothly, this line includes replacement silicone tubes, reusable sponge debris filters, spare water pumps, and food-grade stainless steel drinking trays.
- USB Consumer Electronics: Expanding beyond pet supplies, the broader brand umbrella also distributes convenient small consumer electronics such as rechargeable portable USB desk fans.
Customer Reviews
Sarah Miller: “Upgrading to the HAPAW P002 smart water fountain has been a complete game-changer for my two cats, especially since the dual-chamber design keeps dirty wastewater completely separate from fresh water. I love that I no longer have to constantly buy replacement paper filters, and being able to monitor the clean water levels directly from the HapawPet app while running on the 5000 mAh rechargeable battery gives me total peace of mind when I am away for the weekend.”
David Thompson: “I purchased the HAPAW stainless steel cat litter box with high sides, and it has drastically reduced litter tracking while completely eliminating odor absorption in my home. The metal is super easy to clean compared to plastic boxes, and pairing it with their charcoal replacement filters keeps my apartment smelling fresh even with multiple cats using the enclosure.”
Jessica Hayes: “When my fountain pump needed replacing after months of continuous operation, I picked up a maintenance kit with replacement silicone tubes and sponge filters, and my fountain was back to whisper-quiet performance in minutes. I reached out via Amazon messaging to verify part compatibility before buying, and the seller team guided me quickly through the process, making the entire support experience painless.”
HAPAW FAQ
How does the HAPAW filter-free dual-tank water fountain work?
Instead of continuously recirculating used water through a paper or carbon filter, HAPAW fountains utilize two separate reservoirs: a 3-liter clean water tank and an isolated wastewater tank. When water sits or gets dirty on the drinking tray, it is routed into the wastewater chamber, ensuring your pet always drinks pure, uncontaminated water without requiring monthly replacement filters.
How do I connect the fountain to the HapawPet app?
Plug the device into a power source, ensure your smartphone is connected to a 2.4 GHz Wi-Fi network (5 GHz networks are not supported), and open the HapawPet or Smart Life app. Tap “Add Device” and follow the on-screen prompts to pair your fountain for remote water level monitoring and scheduled drainage.
How long does the battery last in cordless mode?
When operating on its internal 5000 mAh rechargeable battery in Sensor-Activated Mode, the fountain can last up to 30 days on a single charge depending on how frequently your pet approaches the motion sensor.
How often should I clean the fountain?
You should empty and rinse the wastewater reservoir whenever you refill the clean water tank. For optimal hygiene, hand-wash the stainless steel drinking tray and clean water tank once a week using mild dish soap and warm water.
Where can I find replacement parts like pumps or silicone tubes?
Replacement accessories—including food-grade silicone tubing, reusable sponge debris filters, and spare water pumps—are available directly through official HAPAW storefronts on major e-commerce platforms like Amazon.
How do I get customer support or handle a warranty claim in the US?
Because HAPAW operates as an online-native brand without a direct US phone line, you can reach customer support by contacting the official HAPAW-Paw seller account through your Amazon order history, emailing the support contact printed on your product manual, or submitting a request directly inside the HapawPet mobile app.